A RECENT PROJECT
2018
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RECENT PROJECTS
LOREM IPSUM DOLOR
Sit amet, qui erat atomorum ex, ea has cibo invidunt iracundia. Eum equidem interpretaris no. In quo vocent audire forensibus. Ea sit malis placerat quaestio, mea ad amet tota disputando. Pri no purto quando, nihil veniam feugiat in has. An odio aeque repudiare mel, per libris essent integre ex.
Cu labore placerat conclusionemque usu, nec postea percipitur et, euismod similique cu mei. Quo dolor nostrud corrumpit ei, ut sit veri dicam habemus. Ei ius menandri suscipiantur. Pri ut adipiscing deterruisset, ea vocibus comprehensam concludaturque vix.
LOREM IPSUM DOLOR
Sit amet, qui erat atomorum ex, ea has cibo invidunt iracundia. Eum equidem interpretaris no. In quo vocent audire forensibus. Ea sit malis placerat quaestio, mea ad amet tota disputando. Pri no purto quando, nihil veniam feugiat in has. An odio aeque repudiare mel, per libris essent integre ex.
Cu labore placerat conclusionemque usu, nec postea percipitur et, euismod similique cu mei. Quo dolor nostrud corrumpit ei, ut sit veri dicam habemus. Ei ius menandri suscipiantur. Pri ut adipiscing deterruisset, ea vocibus comprehensam concludaturque vix.
LOREM IPSUM DOLOR
Sit amet, qui erat atomorum ex, ea has cibo invidunt iracundia. Eum equidem interpretaris no. In quo vocent audire forensibus. Ea sit malis placerat quaestio, mea ad amet tota disputando. Pri no purto quando, nihil veniam feugiat in has. An odio aeque repudiare mel, per libris essent integre ex.
Cu labore placerat conclusionemque usu, nec postea percipitur et, euismod similique cu mei. Quo dolor nostrud corrumpit ei, ut sit veri dicam habemus. Ei ius menandri suscipiantur. Pri ut adipiscing deterruisset, ea vocibus comprehensam concludaturque vix.
Need more details? Contact us
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BRINGING TECHNOLOGY
TO HEALTHCARE
OUR CLIENTS
LOREM IPSUM DOLOR
Sit amet, qui erat atomorum ex, ea has cibo invidunt iracundia. Eum equidem interpretaris no. In quo vocent audire forensibus. Ea sit malis placerat quaestio, mea ad amet tota disputando. Pri no purto quando, nihil veniam feugiat in has. An odio aeque repudiare mel, per libris essent integre ex.
Cu labore placerat conclusionemque usu, nec postea percipitur et, euismod similique cu mei. Quo dolor nostrud corrumpit ei, ut sit veri dicam habemus. Ei ius menandri suscipiantur. Pri ut adipiscing deterruisset, ea vocibus comprehensam concludaturque vix.
LOREM IPSUM DOLOR
Sit amet, qui erat atomorum ex, ea has cibo invidunt iracundia. Eum equidem interpretaris no. In quo vocent audire forensibus. Ea sit malis placerat quaestio, mea ad amet tota disputando. Pri no purto quando, nihil veniam feugiat in has. An odio aeque repudiare mel, per libris essent integre ex.
Cu labore placerat conclusionemque usu, nec postea percipitur et, euismod similique cu mei. Quo dolor nostrud corrumpit ei, ut sit veri dicam habemus. Ei ius menandri suscipiantur. Pri ut adipiscing deterruisset, ea vocibus comprehensam concludaturque vix.
ESTATES & FACILITIES
HELPDESK
Tasks can be requested directly through an online portal by wards/departments for allocation to resources.
​Helpdesk Features:
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Task requests can be immediate, scheduled or scheduled and recurring. Scheduled jobs are requested by specifying a specific date and time. Recurring jobs are scheduled by setting the start date and time and recurring frequency (e.g. daily, weekly, monthly, etc.).
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Each job type has an associated priority that is configured during system configuration.
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Jobs are assigned an estimated task duration and response time. These metrics are used to create KPI reports.
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Synbiotix supports all job types and each job type can be configured to record specific data and follow set workflows.
The system supports 2 modes of job allocation:
Manual
This is where the jobs are manually allocated to resources by a helpdesk operative.
Automatic
This is where the system automatically allocates jobs to resources. The user/ward/department makes the request through an online portal. Each resource has a handheld device running the Synbiotix application. The jobs are automatically dispatched to the available resource with the appropriate skill set.
Synbiotix has the ability to integrate with third-party software to complete automatic generation of tasks.
Synbiotix includes a suite of reports including:
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Cancelled jobs
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Job details
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Job times
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Jobs per day
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Average job time by resource
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KPI score by day
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Jobs that breached SLA by day
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Total jobs by job type
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Total jobs rejected/cancelled
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Detailed rejected/cancelled jobs
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Total jobs by requester by day
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Job averages.
All data screens and all reports are exportable
to Excel for further manipulation.
