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Clinical Quality Key Performance Indicators / Safer Care Metrics

Designed to enable healthcare organisations to measure, monitor, evaluate and improve on their performance of delivering safe, high quality and excellent standards of care. The Synbiotix Clinical Quality Key Performance Indicators / Safer Care Metrics tool provides a highly intuitive, user-friendly and cost effective platform to equip healthcare organisations with the ability to demonstrate with evidence, their compliance against both local and national standards of care and comparative benchmarking data analysis.

The Synbiotix Clinical Quality Key Performance Indicators / Safer Care Metrics application enables easy collection, reporting and monitoring of all quality indicators and safer care metrics across an organisation, enabling complete ward to board visibility of the organisational performance.

The application enables healthcare organisations to transform their existing and historical methods of data collection, aggregation, analysis and reporting into a single, simplified, consistent and automated process, thus, creating a more productive, efficient and reliable system for data collection and results reporting.

The system can be configured locally to accommodate all quality indicators / safer care metrics chosen by the healthcare organisation and can also be configured to enable a variety of measurement formats to be used, e.g. numerical data, percentage data, compliance data.

Features of the system include:

  • Local configuration of data capture variables / quality indicators
  • Local configuration of reporting periods (weekly, monthly)
  • Local configuration of set targets for improvement and performance monitoring
  • User-friendly designed data capture sheets for clinical areas, automatically generated from system
  • Fast, efficient data capture process used by clinical and non-clinical trained staff
  • Ability to capture data continuously across a time period, with partial save functionality
  • Ability to view non-submission of data and completion tables
  • Ability to add in free text notes, comments and attachment files


  • Automatic calculation of results and immediate publication of all results in traffic light coloured scorecard / dashboards
  • Summary view of ward / clinical area data both in tabular format and graphical representation
  • Dashboard tables and graphs at organisational and clinical area level exportable into Excel and Word format
  • Email, alert and prompt notification system for all clinical areas
  • Ability to configure the system at the local department or organisational level (including full administration features, management of users and passwords, setting result thresholds, adding, changing or deleting indicators / metrics
  • Ability to add-on multiple modules
  • Full User manual, training and support provided

Benefits:

  • Web-based electronic system enables easy deployment across the organisation. No need to install on separate PC’s. System will operate on standards desktops, laptop computers, portable hand held devices and mobile PC tablets or tough books
  • Highly intuitive and easy to use interface
  • User-friendly, fast, efficient and effective system for the implementation and monitoring compliance of standards and quality of care Standardised, agreed and consistent method of data collection and reporting, enabling internal and external organisational benchmarking Time saving data capture and automated results publication processes, release time for clinical staff to provide direct patient care
  • Minimises existing labour intensive data aggregation and manual generation of reports and graphs
  • Real time visibility of clinical area and organisational performance reports – Ward to Board visibility
  • Immediate visibility of clinical areas requiring focussed attention
  • Clinical area ownership of performance data and improvement action requirements
  • Provision of Reports for organisational Clinical Governance and Assurance Committees and Organisational Board reports
  • Enables improved performance management of organisational challenges
  • Provision of compliance reports and evidence for performance against national mandatory requirements and Care Quality Commission requirements
  • Full training, user manuals and support from ward to Board provided
  • System updates and upgrades supplied at free of charge
  • Clinical advice and support for new organisational requirements provided

Screenshots

Executive Dashboard of Organisational Key Performance Indicators


Graphical organizational representation of Performance per Indicator – can be configured in any chart and at clinical dept or ward level


Ability to ‘drill down’ to source data for clinical area, manage ‘non-submissions and print trend graphs per clinical area


Easy to use, pre-configured data capture screens for clinical staff, complete with exportable format and printable hard copy


Ability to view all commentary from Clinical Area data entry and input


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2011 Synbiotix ltd. Designed by: Miller & Co